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Money being taken from my card even tho i have a family subscription.

Money being taken from my card even tho i have a family subscription.

Hi, for the past 3 months spotify had been charging me 6 euros every month even tho i have family subsciprtion and my account payment history shows 0 euros every month for the past 6 months. I did not give my card number etc. to anyone so i have no clue how is it possbile that every month it takes 6 euros. I also checked my other emails to make sure i did not create any other accounts in the past which i didnt. I have no idea what to do now. I would appreciate if someone could help me in any way. 

Thanks

 

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2 Replies

Hey there @Max811!
Are you sure the charges are made by Spotify?
Keep me posted, Have a nice day! 🙂

Yes im sure, it is always Spotify SWE- Stockholm in the information about the payment.

Thanks for trying to help me, have a nice day too:)

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