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Money charged without permission?

Money charged without permission?

Good evening,

I'm really disappointed because I was trying to understand if I could get the student offer, but in order to see if my school was available I had to put credit card information first . Before I was even able to understand that my school wasn't available for the offer, the money (euro 4.99) were already charged without any spotify premium subscription active. When I tried to do it again I had the same problem, so it charged TWO times 4.99!
I've been trying to contact spotify but they have a poor customer assistance service. I'd like help cause I feel so fooled.
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2 Replies

Yep I feel the same way I did what you did.... check my school next thing I knew....I was charged 4.99.

Yea I feel fooled too.

 

https://community.spotify.com/t5/Accounts/Student-Discount-charged-me-didn-t-verify-my-info/td-p/113...

This here should help though....

I guess no money was actually charged if it says pending or in process......?

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