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Money deducted from bank but premium access wasn't given

Money deducted from bank but premium access wasn't given

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(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

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(iOS 10, Android Oreo, Windows 10,etc.)

 

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1 Reply

Hello @Ace550!

Thanks for coming to the Spotify Community - I'll be here to help. I'd recommend checking out this Support article for the next steps to take. Also, can you let me know if you're using a payment method through a third party?

Let me know how you get on and have a nice day!

Jose_MSpotify Star
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