Announcements

Help Wizard

Step 1

NEXT STEP

Money still got deducted from bank account while I changed my subscription to free

Money still got deducted from bank account while I changed my subscription to free

I got a Samsung device 3 month free subscription on 25th September 2022 by giving access of standing instruction debit card. Before the subscription ends I changed my plan to free on 23rd December but still Rs 119 money got debited from my account on 25th December. How could this happen if I changed my plan? Please take a look at my case asap. I want my money back or give me 1 month subscription that you debited my money for. Thank you.

Plan

Premium

Country

India

Device

Samsung Galaxy A52s 5g

Operating System

(Android 13

 

My Question or Issue

 

Reply
1 Reply

Hello @harshad_banate!

Sorry to hear you're having trouble with this. No worries though, I'll be here to help. In this case, I'd recommend checking out this Support article for the next steps to take.

Hope this helps and let me know how you get on 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts