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Money taken but premium subscription not working

Money taken but premium subscription not working

I recently purchased Spotify premium for myself but I cannot get it to work on my account it is still saying that I have the free version. I have tried logging in and out multiple times but nothing seems to work.
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Hey @saramnrose, welcome to the Spotify Community!

 

Did you receive an email payment confirmation receipt?

Looking forward to your response 🙂

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