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Money were taken but i'm not premium

Money were taken but i'm not premium

Avatar of TheRisingSun7
Newbie
2018-03-19 07:24 PM

Hi, so i was buying a month of premium for students, then my connection went out during the payment, the problem is my account is not even premium but the money from my credit card were taken. What happened and what should i do?

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Avatar of Maria_B
Moderator
Moderator
2018-03-22 02:38 AM
 
Welcome to the Spotify Community.
 
In this case, it's very likely just a pending charge if you haven't received a receipt from Spotify via Email. There's more info about this here. You can always apply again for the student discount here.
 
If there's anything else that we can help you with, please let us know. We're always here for you.
Maria_BModerator
Help others find this answer and click "Accept as Solution".
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“The music is not in the notes, but in the silence in between.” – Wolfgang Amadeus Mozart
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