Move to another country; change payment details

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Move to another country; change payment details

ryancrawcour
Newbie

I have movedc to a new country and wish to update my payment details and my premium subscription. Following the instructions tells me to Update my payment details with my new card and then Spotify will prompt me to change countries; wrong. it doesn't. it just complains that the new card is not valid for this country and i should change my country. It's a vicious circle. 

 

How do you change country? How do you change payment details? 

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Re: Move to another country; change payment details

Rock Star 7
Rock Star 7

Hey @ryancrawcour,

 

Welcome to the community!

I'd suggest that you cancel your subscription, wait until your account has reverted to the Free plan, then update your country using the dropdown list and then re-subscribe to Premium using your new payment details.

 

Let me know if you have any questions. Happy listening 🙂

NoahRock Star 7
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