Multiple charges

[Mianyhuus]

I have checked my online banking as I was wondering why I, once again, have a charge from Spotify.
I have 1 family subscription but have been charged for 3 family subscriptions since january. How do I get hold of customer service?

[MattSuda]

Hey @Mianyhuus

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet or DM @SpotifyCares on Twitter or send a message to Spotify Cares on Facebook.