Music won't stay paused when listening on my laptop

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Music won't stay paused when listening on my laptop

threezk
Casual Listener

Plan: Student Premium

Country: Canada

Device: Lenovo

Operating System: Windows 10

 

My Question or Issue:

 

Whenever I pause my music on my laptop and do something else, it will automically start playing again after a few seconds.

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Music won't stay paused when listening on my laptop

Rock Star 2
Rock Star 2

Hey, @dsz and @threezk 

So, I suggest that you both try a clean reinstall of Spotify on your desktop devices. Just take a look here:

After that, check if the problem persists and keep me updated on your case...

 

If you need more info or have any other questions, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 2
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
5 Replies

Re: Music won't stay paused when listening on my laptop

Rock Star 2
Rock Star 2

Hey, @threezk 

Welcome to Spotify Community and thanks for posting!

About your issue, make sure that all devices connected to your Spotify account are on your own. You should consider the possibility of someone is using another device to control your music on your desktop app.

 

Keep me updated here!

If you need more info or have any other questions, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 2
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Music won't stay paused when listening on my laptop

dsz
Newbie

Having the exact same issue. Hoping it's a bug that they'll fix soon. It is not an issue of someone else using the account.

Solution!

Re: Music won't stay paused when listening on my laptop

Rock Star 2
Rock Star 2

Hey, @dsz and @threezk 

So, I suggest that you both try a clean reinstall of Spotify on your desktop devices. Just take a look here:

After that, check if the problem persists and keep me updated on your case...

 

If you need more info or have any other questions, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 2
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Music won't stay paused when listening on my laptop

loxias44
Newbie

Having the same issue - tried uninstalling and reinstalling Spotify and it simply will not stay paused.  The only way I can STOP music from playing is to close the application.

Re: Music won't stay paused when listening on my laptop

jd3000
Visitor

This didn't work for me.  I unistalled and reinstalled, and I'm still having the issue.  Any other thoughts on how to fix this?

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