My 3 month trail isn’t working

[SSpagnuolo123]

3 month trail Plan

Free/Premium

Country

 Australia 

Device

Ipad pro

Operating System

(iOS 12

My Question or Issue

 I just signed up for the 3 month trail for 99cents for Spotify premium and it is not working. Please help. 

[OneByBoo]

Hey there @SSpagnuolo123,

and thanks for reaching out to the community !

Is this you're first time subscribing to Spotify ?

Thanks.

[SSpagnuolo123]

Yes it is 

[OneByBoo]

Hey there @SSpagnuolo123!

Can you please check out the status of you account for me ?

Thanks for you patience 😃

[SSpagnuolo123]

My status is the free version 

[OneByBoo]

Thanks for you patience @SSpagnuolo123!

Please log out and in as the system sometimes needs to synced again.

If payment went through sucssefuly i wish to elimintae the option of you loging in to the wrong account.

Please check this help page and follow the steps to find out if you logged in to the right account.

If you do find out you have made 2 accounts, which is possible, please check the status on both of them.

Waiting on your update 😃