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My Card Was Charged Twice

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My Card Was Charged Twice

Newbie

Hello! I was hoping someone could help me. I've checked and I don't have two accounts open with Spotify, but my card was charged twice. I checked my recipts on Spotify and compared them to my statement and according to Spotify, I was only charged once on 3/13. However according to my statement, I was charged on 3/9 and 3/13. Is there someone who can help with this?

 

Thank you!

1 Reply

Re: My Card Was Charged Twice

Spotify
Spotify

Hey @noellehoyne!

 

That's not cool, but it seems a job for the support team. They'll take a look at your payments to help you out.

 

You can reach them over Facebook or Twitter at  @SpotifyCares or via email here.

 

Take care!

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