My Payment is not working

[SpeedCaio47]

I ve been trying to pay for a family plan and i tried more than 2 creditcards, diffrent conections and try to pay in other computer but it keeps saying that was a problem with the payment and i shuld try oyhers ways to pay but family plan can only be paid by creditcard. Can someone help me?

[RobiP]

Hi @SpeedCaio47! Welcome to the Community.

I think that you should contact your bank or credit company and check if you're enabled for foreign purchases.

Article: https://support.spotify.com/us/account_payment_help/payment_help/problems-paying-for-spotify-by-card...

If you still didn't find an answer to your problem then please contact Spotify Support directly here.

I hope this helps you! Let me know!