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My Premium is gone early

My Premium is gone early

Plan

Free/Premium

Country

US

Device

PC

Operating System

Windows 10

 

My Question or Issue

So i recently took off my payment  card for spotify premium because this is my last month and it is supposed to go until october 13th. And i got on to listen to music and my spotify is gone 20 days early?

And i have gone to https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/

 

Reply
3 Replies

Hey there @ayeRico,

thanks for posting !

 

Can you please provide me with the date you subscribed and the date you canceled ?

 

Thanks 🙂

I started it on August 13th and I had 2 months one for free and another I paid for. And I canceled my card on September 18th I think. 

Hello @ayeRico!

 

It'd be a good idea double checking the Premium subscriptions you paid for in the receipts page of your account. There's some info on how to do that here.

 

Make sure to let me know how things go 🙂

Jose_MSpotify Star
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