Premium (changed to Premium Family)
My Question or Issue
At some point in the past month, my subscription was changed without my knowledge or permission. I used to have Premium (Individual) and successfully added the free Hulu subscription to my account earlier this year. However, I recently received an email about receiving a free Google Home Mini (for which I did not request/sign-up) and that prompted me to go check my account. Unbeknownst to me, I now have a Premium Family subscription and I no longer have access to Hulu.
Can somebody assist me in figuring out what happened? I know that I can change back to Premium (Individual) on my own but I will not be able to get Hulu back. What was the cause of this issue?