Spotify Community

Paulapirangi23 · 2017-11-30

My account has been paused and now it wont load or do anything so i cant add my new card details

Luke · 2018-08-15

Apologies for the late reply, but maybe I can still help 🙂

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

Luke

LukeSpotify Star

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My account has been pause because my card was cancelled now sptify waont load or let me add my new d