My account is blocked

[lagala4]

I'm trying to suscribe through my telephone company in Chile, Entel, so that I can pay trough my bill, but the system says that my account is blocked

Plan

Free

Country

 Chile

Device

Iphone X

Operating System

ios 11.3

My Question or Issue

I'm trying to suscribe through my telephone company in Chile, Entel, so that I can pay trough my bill, but the system says that my account is blocked

[Luke]

Hey @lagala4,

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

LK608