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My account is premium but I don't have the features

My account is premium but I don't have the features

Hi.

I have premium account and even says it on my profile in settings but I don't have the features like offline downloading!

Please help!
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1 Reply

Hey @SPAMYT,

 

Try logging into your Spotify profile on your browser here with your email. Your username will be displayed after you login.

 

After that, check the status of your subscription. If everything looks ok, logout of the app in your device, and be sure to use that username, instead of your email address, to login to your account. It's the one with the Premium features.

 
Hope it helps. 🙂
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