My account is stuck on 'free'

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My account is stuck on 'free'

Annadvrs
Visitor

 

Plan

Free/Premium  <--- should be premium

Country

The Netherlands

Device

(I'm currently writing this on my lenovo legion laptop)

Operating System

(Windows 10.)

 

My Question or Issue

I just payed my 1 cent for 3 months free, but my account still says 'Free', which is extremely frustrating since I'm going on a vacation tommorow... I tried several things, followed all the 'troubleshooter' guides, please help me....asap :)))

1 Reply

Re: My account is stuck on 'free'

Billy-J
Rock Star 24
Rock Star 24

Hey @Annadvrs, thanks for reaching out to the Community!

Could you make sure that you followed all the troubleshooting steps here? If that doesn't help, could you send me a screenshot of your subscription status? Please make sure to hide sensitive info when posting to the Community.

 

Looking forward to your reply 🙂 

Billy-JRock Star 24
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