Announcements

Help Wizard

Step 1

NEXT STEP

My address does not show up when entering for duo account

My address does not show up when entering for duo account

We currently have 2 separate premium accounts but want to swap to duo. This is a new address and is not searchable via google maps.
Reply
2 Replies

Hey @Kb54 ,

 

Thanks for coming to the Community.

 

If your address doesn't autocomplete, enter the entire address, then select Find. If you still can’t find it, select your building, street name, or a close public space or building. Just don't use someone else's address.

 

Hope this helps! 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

No matter how many times I try to type in our address, Spotify can't find it.

The address finder is supposed to be powered by Google maps but I don't think it is considering it can't even find our village. 

 

I've tried over and over again. I even left it 24 hours as suggested by Google. No luck.

This is incredibly frustrating as both me and my partner use Spotify daily and it made sense for us to change to Duo.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random