My card is declined by Spotify but I have the funds. I don't have time to deal with this!!!!!!!

[BoomerBukowski]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[ambam931]

What is the exact error message it gives you? 

[BoomerBukowski]

Something went wrong. Please try again, or go to our support.

[BoomerBukowski]

The card has worked for other online purchases so it is not the card. It is your system which is not working.

[Jeremy]

Hey there @BoomerBukowski,

Thank you for your post here in the Community.

Your payment might fail if:

• Your card has expired or been canceled. 
• Your card was issued or registered in a different country to the one registered on your Spotify account.
• Check your card is enabled for foreign, secure online, and recurring purchases. You can contact your bank or credit company to check.

If everything above looks good you can :

• Try entering your payment details again using a private/incognito window. 
• Try a different payment method. 
• It might just be a temporary connection issue, so wait a few hours and try again.
• Get in touch with your payment provider. 

If you have any questions we're always one reply away 🙂

Cheers!