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My gift card won't redeem because the address is invalid

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My gift card won't redeem because the address is invalid

I have tried redeeming my $30 Spotify premium gift card but everytime I click continue after putting in my information it says the address is invalid. I have also tried using a public space rather than my home but it will not work either.
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Hey @24k_Chris1, thanks for reaching out to the Community!

Could you try redeeming your gift card here using a different browser or private window?

If that doesn't help, try following all of the steps provided in this support article > Spotify gift card not working? section.
Additionally, attach a screenshot of the error message you're seeing if the problem persists. Make sure to hide sensitive information when posting to the Community.

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @24k_Chris1, thanks for reaching out to the Community!

Could you try redeeming your gift card here using a different browser or private window?

If that doesn't help, try following all of the steps provided in this support article > Spotify gift card not working? section.
Additionally, attach a screenshot of the error message you're seeing if the problem persists. Make sure to hide sensitive information when posting to the Community.

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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