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My mother can't join my family account

My mother can't join my family account

I purchased a spotify family account today, they didnt even ask for my address, and now they act like they know my address yet when my mom clicks the invitation link & writes our address spotify says that they cant verify our addresses.
Any help please?
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2 Replies

Hey @Gencu9, welcome to the Spotify Community!

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know if you have more questions.

Hey @Gencu9, welcome to the Spotify Community!

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know if you have more questions.

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