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My payment keeps saying error

My payment keeps saying error

  • Plan

Free/Premium trying to upgrade 

Country

Canada

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

A8

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

Android

 

My Question or Issue

Payment card keeps saying error 

Reply
1 Reply

Hey @Jessm2, thanks for reaching out to the Community!

 

Could you try processing payment using a different browser or incognito mode? If that doesn't help, please send me a screenshot of the error message being shown (make sure to hide sensitive info when posting to the community).

 

Let me know how this goes 🙂

Billy-JSpotify Star
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