My premium account is charging me more than what I signed up for without warning

[etipuf]

I signed up for spotify family for 13.99Turkish Lira per month, and I still see the same amount as what I subscribed for. However, when I just looked into my receipts, I saw that I have been charged 20.99 for the last few months and the upcoming receipt is the same- without warning on any price change. I looked for a contact e mail but could only find the community. I checked if i could be signed up for two subrcriptions, but could not see anything and dont know how that could happen anyway. whats going on?

[osornios]

Hey @etipuf

You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares or message Spotify Cares Facebook.