My premium account not available from my iPhone

[k77_99]

Hi -

I just signed up to Spotify Premium via Vodafone but it's not activating on my iPhone. Spotify on the web recognises my Premium account - and even when I log out everywhere and log back in on my iPhone it still does not recognise my Premium Account.

Help on this needed. 

Thanks!

[Nico · Accepted solution]

Hey @k77_99! Welcome to the Spotify Community. ^^

That doesn't sound quite right.
Have you tried reinstalling your app? If not here's a step by step tutorial.

Let us know if that helps, thanks! ^^

Peace

[k77_99]

Thanks for your reply. However - reinstalling the App makes no difference! when I log in with on the same account as via a web browser - it does not recognise my Premium account. Meanwhile, if I log in via a web browser  on my computer - it does!

How can this be??

Thanks,

Kevin.

[k77_99]

Thanks - this is now sorted! Appreciated.