My premium payment is 69000VND instead of 59000VND

quangteomedia · 2022-10-19

I am from Vietnam, my subscription is Premium with 59000 in Vietnamese Dong, but monthly I have to pay 69000, my bank statements says that, but on my Spotify account receipt, it says 59000. Anyone got a similar situation or any idea?

Lyubka · 2022-10-21

Hey @quangteomedia,

Thank you for reaching out here in the Community!

It'd be best to contact your bank and double check with them if where the added taxes or fees to your payment are coming from.

Hope it gets sorted out soon. If you need anything else, the Community is here for you.

LyubkaModerator

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