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Hey folks! The Spotify login hamsters seem to be having a party and we're not invited. It's being investigated as we speak.

My premium subscribtion stopped but I payed for two more moths!

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My premium subscribtion stopped but I payed for two more moths!

Newbie

One month ago I bought a three-moth subscribtion with a gift card. Today I got a spotify pop-up which said my last payment failed and I don't have premium anymore. How do I fix it?

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Re: My premium subscribtion stopped but I payed for two more moths!

Roadie

Hey @BurningFlake, welcome to the Community!

 

In this case, we suggest you reach out to our team via Twitter or Facebook. They'll be able to take a look at your account to see what's going on.

 

Hope that helps 🙂

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