Apparently, my seventeen-year-old son missed an email from Spotify asking him to confirm his address within seven days. Now his account was kicked out of the family plan. I send him a new invitation - he tries to accept it and gets the message "You can not join the family plan". Please help!
BTW: is there an email support from Spotify? I can not find anything like that ...
Solved! Go to Solution.
No worries. In this case, I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!