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My student subscription changed to Premium

My student subscription changed to Premium

Plan

Student Premium changed to Premium without notice

 

Country

France 

 

My Question or Issue

I just saw in my bank app that Spotify charged me 9,99 euros (so the Premium tarif) without any notice and while I'm still a student. It's the second time it's happening now (first time was months ago, and I've never been paid back). 
Is it possible to get a refund please? 

 

Reply
1 Reply

Hey @juliesrrzn ,

 

Thanks for reaching out.

 

When your student discount expires after 12 months, your Premium automatically continues at the full price. You can renew from your account page just before your discount expires.

 

If you believe that you're eligible for a refund, you can contact support here.

 

Hope this helps 🙂

MaximSpotify Star
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