My subscription request has been declined

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My subscription request has been declined

Xarden
Newbie

Hello everyone!

 

My Spotify subscription has declined due to a reason I couldn't figure out. I am trying to pay my subscription fee by a card I use as always for a year. There are enough funds in the card and it hasn't been expired yet. But I can't figure out why Spotify doesn't approve my subscription. Does anyone know or guess why I can't use the card I use regularly for my payment on Spotify?

 

1 Reply

Re: My subscription request has been declined

Rock Star 2
Rock Star 2

Hey, @Xarden 
Welcome to Spotify Community and thanks for reaching out here!

About your issue, I suggest that you getting touch with your card customer service and check if your card is able to recurring payments and if they can say anything about it. And don't forget to take a look at this following article:

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 2
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