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My suscription

My suscription

Plan

Premium

Country

 Costa Rica

Device

Huawei P10 Lite

 

My Question or Issue

I've tried to pay my suscription, but the system doesn't accept any of my debit cards. There is money on them and I don't understand what is happening! I've tried with Visa, MasterCard, Colones, Dollars and nothing!

 

Some suggestions? 

 

Reply
1 Reply

Hey @judithexo, and welcome to the community.

Hope you're doing great!

 

Sorry to hear you’re having some trouble paying for Premium at the moment. In this case, I'd recommend checking out this article for payment troubleshooting steps.

 

There’s also some specific subscription-related troubleshooting over at the Spotify Answers board.

 

I hope this helps. If you need help with anything else, just let me know 🙂

Billy-JSpotify Star
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