Paraguay
Tengo problema para usar mi cuenta premium. Desde el 28 de enero del 2020 solicité mi cuenta premium y hasta ayer me funcionaba. Hoy no ya no puedo utilizarla, cambió la cuenta a “free” y no he recibido ningún email de advertencia sobre esto. Ayuda por favor!
Hey there @anayacaceres,
Thanks for posting here!
If your account is on Free after you've subscribed to Premium, there could be several reasons for that. You can check this article that contains suggestions what to do next.
Let us know what you've tried so far and what the outcome was.
Have a nice day!
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