Necesito reeembolso, por que se pagó otra suscripción que yo no hice

[#1]

Yo pago todos los meses suscripción de estudiante y al momento de pagar vi que me cobraron más y era por que era la Premium Duo, yo no quería esa.

[Dian]

Hey there,

Thanks for posting in the Community. We hope you don't mind us replying in English.

You can first cancel the current Duo subscription as described here. After that, if you're still eligible, you can activate a Student subscription as described here. 

In the meantime you can find out more about our refund policy on this page.

Hope this helps,

Cheers!