Announcements

Help Wizard

Step 1

NEXT STEP

New Facebook account

New Facebook account

I recently deleted my facebook account and made a new one for personal reasons. I used to use facebook to connect to my spotify account. I have now lost my premium. I'm wondering if I'm still being charged for the account I can no longer access. Is there a way to transfer my premium and/or my library and playlists? My new Facebook account uses the same email address.
Reply
1 Reply

Hi, @JadedGypsy!

 

Welcome to the Spotify Community, we're glad to see you're part of the band.


Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

 

You can also use our Contact Form to get email support.

 
Don't hesitate to create a new thread if you need us again.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random