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New Premium account and 2 charges

New Premium account and 2 charges

Signed up for premium and I got 2 emails - 1 says .99c for first 3 months and another saying 9.99 per month. On account it says I will be charged 9.99 on 18/01/18.

 

I thought it was .99 for 1st 3 months.

 

order ID is <removed sensitive info>

 

Thanks.

Reply
1 Reply

Hey @grossi17,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!

LukeSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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