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New Zealand Account: Not Recognizing my Credit Card

New Zealand Account: Not Recognizing my Credit Card

Hi All,


I am trying to setup my Spotify account in New Zealand. However when I try to pay using my NZ credit card, I get a promp stating that Spotify doesn't recognise my payments from this country... Which I find a bit strange.


Would appreciate any help.





1 Reply

Hey @Schmidt10,

Apologies for the late reply, but maybe I can still help 🙂

Sorry to hear you’re having some trouble paying for Premium at the moment. I’d recommend checking out this article for payment troubleshooting steps.

There’s also some specific subscription-related troubleshooting over at our Spotify Answers board.

Hope this helps!

LukeSpotify Star
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