New phone, need to renew my account

[#1]

Old phone got factory reset. Spotify is on autopay. Need to renew my subscription, don't have a computer.

[Vasil]

Hey there,

Thanks for reaching out!

From what I'm getting you're correctly logged in to your account but your subscription tier is still free?
If this is the case, you can either try subscribing again via this page here or directly from the Premium tab on the mobile app (should be in the bottom end of your screen) 🙂

Hope this helps! We're here for you if there's anything else.