Help Wizard

Step 1


No puedo pagar Premium

No puedo pagar Premium






Samsung Galaxy A20

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)


My Question or Issue

Trate de pagar premium pero no me deja, intente del telefono, la computadora y me dice que hubo problemas, tambien probe como incognito pero nada, queria saber donde puedo recurrir para que se solucione

1 Reply

Hey @yamila31, thanks for reaching out to the Community!


I hope you don't mind me replying in English.

Are you currently on Premium, or are you trying to start a Premium subscription? Also, could you try processing payment using a different browser or private window?


You can also send me a screenshot of what happens when you're trying to process payment, making sure that you hide sensitive info when posting to the Community.


Keep me posted!

Billy-JSpotify Star
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