Help Wizard

Step 1


No tengo cuenta premium

No tengo cuenta premium

Hola que tal me han echo el cargo de 49 pesos pero no tengo el el premium y no se pudo cargar los archivos pero si me cobraron y aun tengo el Spotify gratis

1 Reply

Hey @Andres30


Are you trying to get the student discount?


No matter if student verification was successful or failed, a temporary charge goes through. These are only temporary charges on your credit card and they should disappear in a few days. The only charge that you actually have to pay for is if you successful verified the student discount.


If you're having trouble signing up for the student discount, you can submit for manual verification (as a head's up, this can take up to 12 hours to process). For more info, check out Spotify Support and SheerID FAQs.


I have removed the images you uploaded to protect your private information.

MattSudaSpotify Star
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