None of my Gift Cards are working to pay for Premium

[Dave00]

I don't understand what the problem is... I've been using gift cards to pay for spotify premium since 2013 and now I keep receiving the error message

"Payment failed. Try again, or use a different payment method. Get help". I've tried 5 different cards all with enough money on them and nothing is working. I've been attempting to pay for over a week now. Any suggestions?

[Luke]

Hey @Dave00,

Apologies for the late reply, but maybe I can still help 🙂

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

Luke