Not enough money on bank account

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Not enough money on bank account

emilrast
Newbie

 

Plan

Premium

Country

Germany

Device

(iPhone 6

Operating System

(iOS 11

 

My Question or Issiue

I had not enough money on my bank account, so spotify tried to take it but it did not work. I still have Premium but i dont know how i should pay for this month.

1 Reply

Bittencourt
Rock Star 21
Rock Star 21

Hi @emilrast, thanks for writing!

 

If a regular Spotify payment doesn’t go through on the usual renewal date you’ll receive an email notification but you won't immediately lose your subscription. Spotify will keep trying to take the payment over the next few days.

 

Meanwhile there is a few things you can try. Please check out the support article: Payment troubleshooting and let me know if this helps 🙂

BittencourtRock Star 21
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