Help Wizard

Step 1



Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...


Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...


Not getting all premium features

Not getting all premium features

I just got my Spotify Student set up and I am not receiving all of the Premium benefits. I cannot go back songs and I can only go a few forward before it stops me and says I have discovered a premium feature. How do I fix this?
2 Replies

Hey @Smurph7! Welcome to the Spotify Community!


It's not cool that you're having problems with your Spotify Premium features. Let's get you back rocking again! Could you try to reinstall the Spotify app with these steps? Let me know how you get on! 🙂


All the best!

HuboSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I had exactly the same problems, did like u sad and now its working. TY alot! 

Suggested posts