Not letting me get a free trial

[Helpmeplease3]

When I try to get a free trial it says got it or dismiss but then when I click on got it, it goes away and doesn't give me my free trial PLEASE HELP MEE!!

[SergioDavid]

Hey @Helpmeplease3, welcome to the Community!

Just to be sure, what trial are you trying to sign up for? The 7-day trial or the 30-day trial? If you're trying to get the 30-day trial, just sign up here.

If you're looking to get the 7-day one, you should be able to prompt the activation of this by trying to use a Premium feature on your mobile device.

If this is what you're doing but it's not working, try logging out and back in twice to see if it helps. You can also try restarting the app.

Let us know how it goes.