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Not letting me purchase spotify premium

Not letting me purchase spotify premium

Plan

Free (trying to get premium)

Country

 Australia

Device

HP Spectre 360

Operating System

Windows 10

 

My Question or Issue

 Hello Spotify,

 

I was really interested in purchasing spotify premium but it just won't let me

Capture.PNG

I have tried using different credit cards, different payment methods, and this just continiously appears. I've also tried using my phone instead (iPhone 😎 hasn't changed anything.

 

Please reply asap 🙂

Thank you

Reply
1 Reply

Hey @nb_-i0htzunz, welcome to the community!

 

Let's make sure the payment methods you're using meet the requirements on the picture attached to this post. You might need to contact your bank or card issuer to confirm.

 

You can also try clearing your browser's cache and cookies, or using an incognito window to try again. Also, try using a different internet connection if possible.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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