Not sure where else to post this...

[sheikcthulhu]

My former roommate is using my debit card to pay for his Spotify Premium. I've asked him multiple times to cancel the subscription or remove my card as the payment method, but he refuses to listen. He will not return my phone calls or text messages. I have proof of everything (my name on card, personal identification, his account email, my email, etc.). Please help.

[LordRollin]

Hi @sheikcthulhu. Foremost I would suggest reaching out to support so that they can cancel the subscription. To contact support, please fill out the online contact form. If, for whatever reason you would prefer not to, or you cannot use the form, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.

Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

From there, it may be wise to consider visiting your local authorities, as well as contacting your bank to cancel the card to prevent your former roommate from taking any further unwanted actions. Best of luck. Cheers!