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Not taking credit card

Not taking credit card

i'm trying to get premium with credit card but spotify not taking my credit card it works on amazon and netflix but not spotify 

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1 Reply

Hey @ghand123,

 

Thanks for reaching out.

 

  1. Is your payment method issued in the same country that’s registered to your Spotify account?
    The country of your payment method must match the one in your Spotify profile so that Spotify can verify your location. Check out how to change the country on your account.
  2. Has the card expired or been cancelled?
    Contact your bank or credit card company for further details or to request a new card. Then try signing up again with the updated payment details.
  3. Have you entered all the correct details?
    Make sure you enter your details correctly, particularly the 3-digit number sequence on the back of your card (the CVV/CVC security code). Also, check you have the available funds 🙂 
  4. Is your card enabled for foreign purchases and online and recurring transactions?
    You can contact your bank or credit company to check this. You may also need to have your card set up for 3D Secure online transactions. Examples include “Verified by Visa” and “Mastercard SecureCode”.
MaximSpotify Star
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