One time payment error

[yeahpeaceee]

Every time I pay up for my premium this happens. 

From the Philippines

[Ivan]

Hey there @yeahpeaceee, 

Thanks for reaching out to the Community about this. 
 

We suggest you try again in a private/incognito window. This step makes sure you avoid issues with your browser's cache. If that doesn't do the trick try also in a different kind of browser.  

In case you still experience the same after performing these steps, get in touch with the service provider of your payment method. They can help you check the status of the transaction you attempted and if it was successfully processed. 

Hope this helps. Let us know how it goes.