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Overcharging / talking to spotify

Overcharging / talking to spotify

I am being charged for two premium accounts - one student and one regular, but I have checked all possible emails and I only have one account. Why is this happening? Can I cancel the regular one? Is there any chance for refund? As how the **bleep** do I actually talk to spotify about this?!
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1 Reply

Hi @Hollydavies035, welcome to the Spotify Community!

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what's happening.

 

Let us know how it goes and if you have any other questions.

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