Pago automático de plan

[Alvaro888]

Hola buenas, el día de hoy 7 de junio del 2023 se me realizó el pago automático de mi plan cosa que yo quería cancelar, ya cancele el plan y quiero el reembolso del dinero de plan, como puedo iniciar el proceso ? 

Muchas gracias 

Alvaro.

[Joan]

Hi there @Alvaro888, 

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. Any and all refund requests are handled via our support team, you can reach out to them any time. Be advised that refunds can only be processed within 14 days of the date of purchase. Make sure to have all of your payment information on hand, as our team will need it to find the payments and verify you as the account owner.

Hope this helps.