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Pago no autorizado

Pago no autorizado

Me hicieron un cargo por 1188 sin mi autorización
Como puedo darlo de baja?!?
Y que me devuelvan lo cobrado
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1 Reply

Hey @Caro88

 

 

Sorry to hear about this.

 

This is a known problem:

https://community.spotify.com/t5/Ongoing-Issues/1-188-MXN-charge-Transacci%C3%B3n-de-1-188-MXN/idi-p...

 

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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